Delete SceneNest cloud data or request full account deletion

You can permanently delete your optional SceneNest cloud data from the app. SceneNest is published by VSJ Frontier.

SceneNest works offline without an account. If you have never chosen to sign in, there is no account to delete — see What stays on your device.

Delete cloud data in the app

1. Open Account in SceneNest.
2. Tap Delete cloud data.
3. Read and accept both confirmations.

Cloud-data deletion is permanent and cannot be undone. If the service is temporarily unavailable, SceneNest will tell you to try again and will not report that deletion succeeded until it has been confirmed.

If Delete cloud data is not yet shown in your installed version, email scenenest.privacy@outlook.com from the address you use to sign in, with Delete my SceneNest cloud data in the subject line. We will confirm completion by email within 30 days.

What is deleted

The following SceneNest cloud data is deleted permanently:

• Your SceneNest profile and synced watchlists — the cloud copy of your lists, saved titles, and the sync history used to keep your signed-in devices in step.
• Family Sharing membership — if you are an Editor, your membership is removed. If you own a group with other members, ownership transfers to a remaining member and its shared lists stay available. If you are the only member, the group and its shared lists are deleted.

What is kept, and for how long

• Your Entra External ID sign-in identity — the identity provider account, including your email address and the display name you chose at sign-up, remains after cloud-data deletion. To request its full deletion, email scenenest.privacy@outlook.com from the address you use to sign in with Delete my full SceneNest account in the subject line. We will confirm completion by email within 30 days.
• Operational records — records of requests to SceneNest, kept for 30 days and then deleted automatically. They contain only one-way hashes of account/device/network values, never your name, email, or a reusable account identifier.
• Nothing else. SceneNest does not sell your data or use it for advertising or profiling.

Signing out is not deletion: it ends the session on that device and stops syncing, but leaves your Entra sign-in identity and cloud copy untouched.

What stays on your device

Your device keeps its own copy of your lists so SceneNest works offline. Deleting cloud data does not erase that local copy. To remove it, delete the items in the app or uninstall SceneNest.

Questions

Email scenenest.privacy@outlook.com. The full privacy policy is at https://vsjfrontier.com/privacy/.

SceneNest is operated from Australia by VSJ Frontier.